Facebook’s suite of apps, including popular photo-sharing platform Instagram and messaging app WhatsApp, were down for tens of thousands of users, according to outage tracking website Downdetector.com.
The error message on Facebook’s webpage suggested a domain name system (DNS) error. DNS allows Web addresses to take users to their destinations. A similar outage at cloud company Akamai Technologies took down multiple websites in July.
Downdetector, which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, showed there were more than 50 000 incidents of people reporting issues with Facebook and Instagram. The outage might be affecting a larger number of users.
WhatsApp was also trending on Twitter, with more than 850 000 tweets about it.
“We’re aware that some people are experiencing issues with WhatsApp at the moment,” the messaging platform’s official Twitter handle said. “We’re working to get things back to normal and will send an update here as soon as possible.”
Facebook did not immediately respond to a request for a comment. — Reported by Eva Mathews and Subrat Patnaik, (c) 2021 Reuters