Zoom Video Communications said on Monday it was working to fix a partial outage at its popular video conferencing service, as thousands of users scrambled to log into work and school remotely.
Outage tracking website Downdetector.com showed there were nearly 15 000 incidents of people reporting issues with Zoom.
“We have identified the issue causing users to be unable to authenticate to the Zoom website and unable to start and join Zoom meetings and webinars,” the company said on its website.
Shares of the video conferencing app were down about 1.5% in early trade on Monday.
The use of Zoom and other digital communications have soared with political parties, schools, organisations and millions across the world working from home after lockdowns were enforced to slow the spread of the coronavirus.
Zoom was not immediately available for any additional comment on the partial outage. — Reported by Munsif Vengattil and Subrat Patnaik, (c) 2020 Reuters