SA’s major banks encourage customers to use digital platforms during the lockdown

DURBAN – The national lockdown which commenced today has led to many shops and industries closing their shops or slowed down but how has the banking industry been effected.

Will be banks be operational, are bank branches open, can I withdraw cash from the ATM are just some of the questions of the minds of consumers. Here are the answers to these questions from some of South Africa’s banks. 

Capitec

During the national lockdown, selected Capitec branches will be open to help with any essential banking needs, but the bank has reduced their hours and the number of consultants. Capitec’s website will specify which branches remain open and advise on operating hours

The bank is encouraging their clients to activate the Capitec banking app on their phone or use USSDs so that they are able to pay bills, transfer money, purchase airtime or electricity, email bank statements and manage debit orders from their home 24/7.