Zero-rated WhatsApp rival launched in South Africa

A new, South African-developed rival to WhatsApp, which offers zero-rated data access on South Africa’s four largest mobile operators, has been launched.

Called Moya Messenger, the app, which was developed by a company called biNu, works even when users have no airtime or data balance on their smartphones.

“The Moya app provides a similar messaging experience to market leader WhatsApp but with the key distinguishing feature that text messaging is #datafree across all four major mobile networks,” the company said in a statement on Tuesday.

BiNu CEO Gour Lentell explained that the company provides zero-rated access by utilising operator reverse-billing. This means the company pays Vodacom, MTN, Cell C and Telkom for the mobile messaging data costs. It has also developed a platform so partners and customers can make their apps and websites zero-rated for end users.

“Despite a multimillion-dollar marketing budget, WeChat struggled to gain a foothold in the South African market largely because the incumbent network effect of WhatsApp proved too competitive to overcome,” Lentell said.

“But we definitely see a place for a challenger like Moya, where the data-cost barrier of mobile messaging is removed completely for South African consumers…”

Moya Messenger was built using “proven, industry standard open-source messaging technology and adapted” for zero-rated data, the company said.

Although message attachments such as photos, videos, voice notes and documents can be sent and received, these are not zero-rated. Users are warned when they will incur mobile data costs, or need to switch to Wi-Fi to send media files.

Unlimited texting

“The app offers unlimited texting, group chat, end-to-end security with automatic encryption of all messages, and automatic contact discovery that allows users to connect with others also using the Moya app,” it said. “Moya users are always logged on, never miss a message and all their messages are saved when their phones are switched off.”

How does biNu make money from the app? “The commercial model is to provide rich, programmatic access to businesses and enterprises of all kinds so they can engage at scale with their audiences through messaging, without a cost implication for their users, members and customers,” it said.

“We see opportunities for organisations to benefit from a #datafree platform — for example, financial institutions delivering customer support and document exchange; trade unions and political parties wanting to communicate with their members; government agencies to disseminate information and implement service delivery; NGOs for reaching target communities; and the fast-moving consumer goods sector to reach their audiences,” Lentell said.

All business communication will be on a consumer opt-in basis only, the company emphasised.

“Unlike the recently announced WhatsApp API for Business, the key feature that sets Moya apart is that sending and receiving messages from businesses or other enterprises remains #datafree for the end user.”

The app is available for Android only.  — © 2018 NewsCentral Media